Resources, solution architects and subject matter experts to help you make informed IT decisions. Because technology powers business.
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Unified Communication as a service —UCaaS—is the delivery of communications and collaboration applications and services through a third-party provider over an IP network, usually the public Internet. In the beginning, UCaaS was synonymous with voice services and seen almost exclusively as a replacement for traditional phone services.
CCaaS—contact center as a service—is a cloud-based customer experience solution allowing business of all sizes and from nearly any industry, to utilize communications tools that enable them to provide superior and streamlined omnichannel communication to their customers; physical call center not required.
Bring your own device is on the rise amongst many organizations. Do you have the right policies in place to ensure your organization's data is safe?
Reasons why mobility is giving CIOs headaches can be attributed to many different challenges. Understand them & position yourself to make better choices.
Securing your remote workforce is a top priority during the COVID-19 pandemic. Here is how to maintain security and remote working in times of coronavirus.
The perpetually increasing complexity and variety of modern cyberattacks continue to drive the need for more robust and complex security postures
Unified communications as a Service (UCaaS) delivers a wealth of advantages in productivity and collaboration by integrating voice, chat, video/audio conferencing, faxing, and email.
When you think IT security, it’s comprised of a company’s security of servers, applications (cloud and workloads), devops, unified communications and the network.
In the world of business today, there are a lot of new buzz words that are floating out there.
All the wireless network connections that take place today use 4th generation, commonly known as 4G, technology.
As we enter the fast track to 2020, top of mind of every C-suite executive, especially CIOs and the CISOs, is dealing with the cybersecurity threat landscape.
Security threats like network breaches, cyber attacks and hacking can be grave to your business. Get four tests to identify cybersecurity weaknesses.
Read an in-depth review of what an SOCaaS is, the questions you need to be asking a provider before you make a selection, and the advantages of having one.
Here are some of the major security advantages that a UCaaS solution can offer to your business, specifically making it Cyberthreat proof.
Are you assessing storage solutions? Do you understand your options? What’s the best fit for your business?
Colo refers to the sharing of third-party space in a multitenant data center (MTDC) in which an organization manages their own IT equipment in a facility that is operated and managed by a colocation services provider.
Data center workloads have been increasingly shifting in recent years to colocation facilities as an alternative to the privately-owned data center.
Improving the WAN to support digital transformation is a conversation we should all be having. SD‐WAN uses software and cloud‐based technologies to simplify delivery of WAN services to remote locations.
Security risks have significantly increased with the rise of connected IoT devices.
Consumers expect a lot. How a service representative or technical support specialist interacts, how quick they are to interact and how a problem or question is resolved can make or break sales. In this day in age, the customer experience is paramount to any company’s business.
In the world of business today, there are a lot of new buzz words that are floating out there.
As we enter a new decade, our jobs and personal lives will continue to become more automated, more digital and more connected than ever before. And innovation is powering the technology growth engine that appears to be at the tipping point of another significant step.
Understanding network functions of SDN, NFV, VNF, SD-WAN can arm you with solution offerings to support new network architecture you will transition to.
Because the spread of COVID-19 is happening at such an alarming rate, businesses should be using all available resources to protect themselves.
WANs enable companies to extend their computer networks over large distances to connect remote offices to data centers and each other, and for the delivery of applications and services required to perform business functions.
nified Communication as a service —UCaaS—is the delivery of communications and collaboration applications and services through a third-party provider over an IP network, usually the public Internet. In the beginning, UCaaS was synonymous with voice services and seen almost exclusively as a replacement for traditional phone services.
Whether changing platforms or transitioning business critical applications over to the cloud, companies are adopting cloud for a predictable operational expense model where upgrades and patch management are handled by the service providers. Cloud solutions better enable mobile workforces for collaboration and better align access to data, varying bandwidth and storage needs. Cloud also allows for improved disaster recovery and business continuity.
ith so many benefits, it’s not surprising to hear that the Communications-Platform-as a-Service (CPaaS) market has grown at an exponential rate over the last few years.
This download will provide insight into three real-world scenarios to help illustrate the benefits of IaaS for small to mid-sized businesses.
IaaS refers to cloud-based infrastructure resources delivered to organizations via virtualization technology. Here are 3 things you must know about IaaS.
The expectations of customers today include brand interactions and experiences that are completely seamless and effortless no matter the location, time or touchpoint. Welcome to the Age of the Customer.
Although unified communications (UC) systems and contact center solutions have previously been thought of as separate entities, cloud technology has increasingly facilitated collaboration between the two.
WANs enable companies to extend their computer networks over large distances to connect remote offices to data centers and each other, and for the delivery of applications and services required to perform business functions.
Tech Guidance brings you the Digital Transformation Guide, a walk-thru on vertical adoption of cloud technologies, new technologies and use cases, and a play-by-play on what to purchase and why.
This Cloud Journey Guide from Tech Guidance reviews various digital transformation scenarios can help position you and your company for future success.
Security risks have significantly increased with the rise of connected IoT devices.
Check out the Tech Guidance Security Ebook
The perpetually increasing complexity and variety of modern cyberattacks continue to drive the need for more robust and complex security postures
Tech Guidance is a media site, built for the purpose of education to improve digital transformation projects across the globe. Tech Guidance serves as a vendor agnostic resource to help IT decision makers in selecting the right technology for their businesses.
Unbiased assets provide detailed information on new and evolving technology solutions along with solution providers, illustrating how to solve current IT challenges.
Tech Guidance is powered by TBI, a technology services distributor founded in 1991. The site leverages TBI’s 30-year history in the technology channel, selling over 100 vendors, to produce educational materials, case studies, white papers, articles and eBooks to better inform and equip those responsible for technology purchases.
Tech Guidance appeals to business owners and CIOs alike. From risk management to network and system engineering, IoT initiatives and security, Tech Guidance presents information on industry happenings and solution providers.