Here are some questions to consider when determining if your organization can benefit from a UCaaS solution.
- What communication systems do you have in place today? Are they on-premise, how old are they, and have they fully depreciated?
- How many employees do you have?
- How are your employees dispersed? Are they in multiple offices? Do they work from home and/or are they on the road?
- Do you have a CRM?
- Are there any barriers holding you back from deploying cloud communications?
- How many vendors you currently manage to keep your current communications going? Example phone, instant message, video and audio conferencing?
- Does your current phone system have a business continuity plan? If you experience an outage how long would it take to have the phone system back up and running?
- Are you currently (or do you have interest in) utilizing any of the following communications applications: mobility, auto conferencing, video conferencing, instant messaging, contact center?
Get to know more about UCaaS here.