Mobility Solutions

Mobility Overview

Commonly referred to the as the use of mobile devices, like smartphones, for business needs, enterprise mobility is a policy that enables employees to do their jobs from anywhere using these devices.  

Enterprise mobility, embraced now by nearly every organization in some form, can significantly improve job satisfaction and increase productivity.

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Evaluating Mobility

Enterprise Mobility
Enterprise Mobility Management (EMM) 

Enterprise mobility management is software that enables businesses to enable the secure usage of mobile devices and applications by employees. IT teams can easily provide employees with the data and applications necessary to perform work-related tasks on mobile devices, which can lead to improved productivity as a result of reduced IT workloads.

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Device Management
Mobile Device Management (MDM)

A core component of EMM, mobile device management is software that enables IT staff to secure, control and enforce mobility policies on devices such as smartphones, tablets, laptops and other endpoints, simultaneously protecting the corporate network while also optimizing the functionality and security of mobile devices,  

Endpoint software, called an MDM agent in conjunction with an MDM server which live in a data center (either on-prem or in cloud) is the foundation of mobile device management. After configuring policies through the MDM server’s management console, the server pushes and applies those policies to the MDM agent on the mobile device by communicating with APIs that have been built directly into the device’s operating system. 

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Managed Services
Managed Mobility Services (MMS)

The procurement, deployment and management of mobile devices and apps as well as PC software and services that connect out-of-office employees to the enterprise environment is called managed mobility services (MMS). Not to be confused with mobile workforce management (MWM), which is focused primarily on providing software, services and devices to field-based personnel like utility employees, MMS focuses on connecting mobile out-of-office employees to other employees, databased and servers. 

Companies that provide managed mobility services are referred to as MMSPs (managed mobility service providers) enable remote employees to access resources that previously had only be accessible by PC users (e.g. business email, databases and other corporate content) and ease the burden on enterprise IT teams by managing the complex multiple device platforms. 

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Expense Management
Mobile Expense Management (MEM)

In order to enable employee mobility, businesses are being pushed to offer reliable, flexible and up-to-date communication opportunities within their environment. The costs of these services continue to grow exponentially, and many organizations don’t have the bandwidth or strategies in place in order to optimize these expenditures and optimize the company’s overall usage. 

Mobile expense management is a component of mobile device management (MDM), and mobile expense management applies to conventional cell phones, smartphones, tablets, and like devices. A mobile expense management system, which is powered by specialized software, allows organizations to manage their mobile communications costs. Ideally, a MEM system delivers continual (and real-time) usage and cost data for various departments, individual users, and the employees as a whole.  

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Frequently Asked Questions


 
What is BYOD?

Bring Your Own Device is the practice of allowing employees to use their own devices for work purposes. This typically means mobile phones but can also extend to laptops, tablets, computers, etc.  

What are the drawbacks of BYOD?

By allowing employees to use their own devices for work purposes, you introduce considerable security gaps into your environment.

With the right security protocols and tools in place, these can be mitigated; however, without anything in place, you can face issues such as:

  • Employees leaving with sensitive information on their device
  • Devices being stolen with sensitive information
  • Unknown file types or viruses being introduced to the network
  • Lack of centralized security policy across employee-owned devices
How can I manage hundreds of mobile devices for my company?

Solutions such as Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) are tools specifically created for managing large mobile device deployments.

These introduce security measures for locking phones down from an access or application standpoint, assisting in staging and kitting devices for deployment, tracking usage and location, etc. 

Can I share data between carriers (e.g. T-Mobile and Verizon)?

No, you cannot pool data across carriers. Some MVNOs such as MetTel can pool data across carriers and plans but no native mobile provider offers this option out of the box. 

What is 5G and why is there so much hype?

5G stands for “fifth generation”, meaning it is the fifth generation of cellular network technology, succeeding 4G and 4G LTE. 5G makes significant technological leaps in terms of available bandwidth (500Gbps+), lower latency, and lower power consumption.

The hype comes from the above-mentioned advantages, allowing 5G modems to fit into much smaller devices and supporting the continued proliferation of IoT. 

Mobility Providers we work with


 

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